Thank you for using PickPick. If you have a question, suggestion, or bug report, contact us by email.

What to include

Useful details help us investigate more quickly:

• your iPhone or Apple Watch model;
• the iOS or watchOS version and PickPick version;
• your app language and the screen where the issue occurred;
• steps to reproduce the issue and the result you expected; and
• a screenshot, if it helps and contains no sensitive information.

Quick help

• Reminders do not appear: Check PickPick's notification permission in system settings and confirm that the reminder is enabled in the App.
• Apple Watch content is not updated: Confirm that the watch is paired, the PickPick watch app is installed, and Bluetooth/Wi-Fi communication is available. Then open PickPick on the iPhone and watch again.
• A custom wheel or favorite is missing: Check that the App is using the same language workspace in which the item was created or saved.

Privacy

Before sending a screenshot or description, remove any information you do not want to share. See the PickPick Privacy Policy for details about local data and support emails.

感谢您使用 PickPick。如果您有使用问题、建议或错误反馈，可以通过邮件联系我们。

反馈时建议提供

以下信息有助于我们更快定位问题：

• iPhone 或 Apple Watch 型号；
• iOS 或 watchOS 版本，以及 PickPick 版本；
• 应用语言和出现问题的页面；
• 复现步骤和您期望的结果；
• 不含敏感信息的相关截图。

常见问题

• 没有收到提醒：请在系统设置中检查 PickPick 的通知权限，并确认应用内对应提醒已开启。
• Apple Watch 内容没有更新：请确认手表已配对、已安装 PickPick 手表应用，并且蓝牙或无线网络通信可用，然后重新打开 iPhone 和手表上的 PickPick。
• 找不到自定义转盘或收藏：请检查当前应用语言是否与创建或收藏该内容时使用的语言工作区一致。

隐私说明

发送截图或问题描述前，请移除不希望分享的信息。有关本地数据和支持邮件的处理方式，请查看 PickPick 隐私政策。